Canada
Acceage respects your privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit acceage.ca, contact us, subscribe to software access, use our educational tools, or request support. Acceage is an AI-powered educational software tool for demo and simulated prop-firm environments.
We may collect contact information, account and onboarding details, subscription and billing records, support messages, software settings, demo or simulated account information, technical logs, device data, cookies, analytics information, and marketing preferences. Payment details are generally handled by third-party payment processors.
We use information to provide software access, support onboarding, configure demo-environment settings, process payments, respond to support requests, improve our website and software, send service notices, send marketing only where permitted, prevent fraud or misuse, maintain security, and meet legal, accounting, tax, contractual, and regulatory obligations.
Acceage may process demo account IDs, simulated trades, algorithm settings, risk settings, prop-firm demo rules, platform connection logs, educational performance metrics, and AI-generated outputs. This data is used to operate the software, provide support, and improve educational functionality. It is not used to guarantee live trading outcomes.
We may use cookies, pixels, analytics tools, and similar technologies to keep the website working, remember preferences, understand traffic, improve pages, measure marketing, and protect security. You can adjust cookie settings in your browser.
We do not sell personal information for money. We may share information with service providers such as payment processors, hosting providers, analytics tools, email providers, customer support tools, security providers, professional advisers, and demo platform or prop-firm providers when needed to provide the service or comply with legal obligations.
We send marketing messages only where permitted. Commercial electronic messages should identify Acceage, include contact information, and provide an unsubscribe option. You can opt out by using an unsubscribe link or emailing info@acceage.com with Unsubscribe in the subject line.
We keep personal information only as long as needed for software access, support, billing, legal obligations, dispute resolution, fraud prevention, and business records. We use reasonable administrative, technical, and physical safeguards, but no online system is completely secure.
Depending on your location, you may request access to, correction of, deletion of, or a copy of your personal information, or withdraw consent where processing is based on consent. Contact info@acceage.com with the subject line Privacy Request. We may need to verify your identity before processing a request.
Acceage is intended for users who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Prop firms, brokers, demo platforms, payment providers, analytics tools, and other third parties have their own privacy policies and terms. Acceage is not responsible for third-party privacy practices or platform decisions.
We may update this Privacy Policy from time to time. The last updated date will be changed when updates are posted. Contact Acceage at info@acceage.com, +1 (647) 795-4584, or 55 Commerce Valley Dr. W., Thornhill, ON L3T 7P4, Canada.